Important notice: By registering or using Khlibet, you confirm that you have read and agreed to these terms and conditions in full. Use of this platform by anyone under the age of 18 is strictly prohibited.
1 General Terms & Conditions
Khlibet is a licensed international online gaming platform operated in accordance with global gaming standards. These terms and conditions form a legally binding agreement between Khlibet and its users.
By using Khlibet's website, app, or any of its services, you confirm that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our platform.
- These terms may be updated at any time. Continued use of the platform following any changes will be deemed acceptance of the revised terms.
- Khlibet reserves the right to temporarily suspend its services in the event of technical issues or unforeseen circumstances.
- These terms and conditions are written in Bengali, and the Bengali version shall be considered the definitive interpretation.
- Khlibet services are for adults only.
2 Account Registration & Eligibility
To open an account with Khlibet, you must meet the following eligibility requirements. Compliance with every condition is mandatory — no exceptions.
- Age Limit: You must be at least 18 years old to register. Proof of age may be requested for verification.
- Single account: Only one account is permitted per person, household, or IP address. Creating multiple accounts may result in all accounts being suspended.
- Accurate Information: You are required to provide accurate and truthful information during registration. Providing false or incorrect details may result in account closure and forfeiture of any balance.
- Password Security: Maintaining the security of your account is your own responsibility. Do not share your password with anyone.
- Verification: Completing the KYC (Know Your Customer) process increases your withdrawal limit and fully activates your account.
After registering, verify your email or phone number — it keeps your account more secure and makes password recovery easier.
3 Deposit & Withdrawal Policy
Deposits and withdrawals on Khlibet are fully transparent and secure. We support multiple payment methods including Mobile Banking and bank transfer.
Deposit rules:
- A minimum deposit amount applies — the limit varies depending on the payment method used.
- Deposits are generally credited to your account instantly; occasional delays may occur due to bank processing times.
- Only use payment methods registered in your own name — third-party deposits are not permitted.
- Always use the correct reference number when making a deposit, or your credit may be delayed.
Withdrawal rules:
- KYC verification must be completed before making a withdrawal.
- Withdrawals can only be made to the same payment method used for the original deposit.
- Your first withdrawal may take 24–72 hours; subsequent withdrawals are usually completed within 24 hours.
- To withdraw winnings derived from a bonus, you must first meet the specified turnover requirement.
- In cases of suspected suspicious activity, Khlibet reserves the right to place a temporary hold on withdrawals pending investigation.
4 Bonus & Promotion Terms and Conditions
Khlibet offers a variety of bonuses and promotions. Each bonus is subject to its own terms, and reading those terms before claiming any offer is mandatory.
- Welcome bonus: Available to new players only — the bonus is applied automatically on your first deposit.
- Turnover requirement: To withdraw a bonus amount, you must wager it at a specified multiplier — typically between 10x and 30x.
- Validity: Every bonus has an expiry period — if the wagering conditions are not met within that time, the bonus will be forfeited.
- Eligible Games: Not all games contribute equally to bonus turnover — contribution rates vary by game.
- Multiple bonuses: Multiple bonuses generally cannot be used simultaneously — each offer applies separately.
- Abuse: If bonus abuse or fraud is confirmed, all bonuses and associated winnings will be forfeited.
Before claiming any bonus, carefully review the turnover requirement and expiry date. Accepting a bonus without understanding the wagering conditions can cause issues later.
5 Gaming Rules
All games on the Khlibet platform are operated to international standards and are RNG (Random Number Generator) certified. Each game has its own rules, which you should review before playing.
- All game outcomes are entirely random and unbiased, regularly verified by independent auditors.
- If a game is left incomplete due to a technical error, Khlibet reserves the right to void the result of that game.
- In Sports Betting, bets will be refunded if an event is cancelled; suspended events are handled in accordance with the specific policy.
- In Live Casino, the dealer's decision is considered final.
- If you notice a software error or unusual result in any game, please report it to the support team immediately.
6 Prohibited Activities
The following activities are strictly prohibited on the Khlibet platform. Any user found in violation will have their account immediately suspended and their balance may be forfeited.
- Creating multiple accounts or using another person's account.
- Bonus abuse — claiming bonuses under multiple identities or manipulating wagering requirements.
- Using automated software, bots, or any scripts to play games.
- Exploiting bugs or vulnerabilities in any game system to gain an unfair advantage.
- Money laundering or transactions involving illegal funds.
- Harassing other players or engaging in abusive behavior.
- Submitting a false identity or fraudulent documents.
7 Privacy & Data Protection
Khlibet takes the privacy of your personal information very seriously. Our full privacy policy is available on a dedicated page. The key points are outlined here.
- Your personal information is used solely for the purposes of providing services and verifying your identity.
- Your information is not shared with third parties unless required by law.
- All transactions and communications are secured with SSL encryption.
- Even after an account is closed, certain information may be retained for a specified period to meet legal requirements.
8 Responsible Gaming Policy
Khlibet believes gaming should be an enjoyable form of entertainment — never a source of addiction or financial hardship. That is why responsible gaming is a core part of how we operate.
- Deposit limit: You can set daily, weekly, or monthly deposit limits.
- Loss Limit: You can set a loss limit that automatically stops your gaming session once a specified amount has been lost.
- Self-Exclusion: You can temporarily or permanently exclude yourself from the platform.
- Reality Check: You will be reminded at set intervals of how long you have been playing.
- Support: If you run into any issues, our support team is here to help and can refer you to professional assistance.
If you feel that you or someone you know may have a gambling problem, please contact our Responsible Gaming Page View.
9 Account Closure & Suspension
Khlibet reserves the right to temporarily suspend or permanently close any account for any reason. This typically occurs in the following circumstances:
- Violating any provision of these terms and conditions.
- If fraud or money laundering is suspected.
- If registration using false information is confirmed.
- Extended inactivity (typically 12 months).
You can request account closure at any time by contacting the support team. Any remaining balance can be withdrawn before closure, provided no terms have been violated.
10 Dispute Resolution
If you have a complaint or dispute, please contact our customer support team first. Most issues are typically resolved within 48 hours.
- After a complaint is submitted, Khlibet will provide an initial response within 7 business days.
- Complex disputes may require additional investigation time — users will be kept informed throughout the process.
- If the matter cannot be resolved through support, you have the option to appeal to the relevant licensing authority.
11 Terms Updates & Amendments
Khlibet reserves the right to update these terms and conditions at any time. Notice will be provided via your registered email or on the platform prior to any changes taking effect.
- A minimum of 7 days' notice will be given before any significant changes.
- Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
- If you need an archive of previous terms, you can request it through the support team.
Frequently Asked Questions
Say you receive a bonus of BDT 1,000 with a 20x turnover requirement — you would need to place a total of BDT 20,000 in bets before withdrawing that bonus. Keep in mind that not all games contribute equally: slots typically count at 100%, while table games may contribute less.
Your first withdrawal may take 24–72 hours due to KYC verification. Subsequent withdrawals are typically processed within 24 hours. Mobile Banking transfers are generally faster, while bank transfers may take slightly longer.
Holding multiple accounts is strictly prohibited. If detected, all associated accounts will be terminated and balances may be forfeited. If you have accidentally created more than one account, please contact support immediately.
Yes — before any significant changes take effect, a notice will be sent to your registered email and a notification will be displayed on the platform. You will be given at least 7 days' notice before changes come into force.
To close your account, contact our support team via live chat or email. Please withdraw your balance before proceeding. For responsible gaming purposes, the self-exclusion option is also available.
Done reading the terms? Start playing now!
Register with Khlibet today for a safe, transparent, and enjoyable gaming experience.